Location:

Sheffield, IA

Job Summary:

This position composes, revises, and maintains product manuals, parts assemblies and instructions. They will also assemble and maintain supplies for dryer manuals and distribute to packing areas.

Essential Job Requirements:

An Associate’s degree preferred. Attention to detail and excellent written and verbal communication skills are a must as this position will be proofing manuals, doing meeting prep and research. Excellent proofreading and basic math conversion skills are necessary. Previous secretarial experience, multi-tasking skills, MS Office, multi-line phone, and copying/bindery knowledge is very helpful.

Preferred Skills:

Microsoft Word, Microsoft Excel. Knowledge of other Microsoft Office products helpful

Job Duties:

• Compose/update Operation/Parts manuals, and instructions that accompany products
• Assemble & maintain supplies for dryer manuals and provide to packing areas
• Schedule, prepare agenda, and meeting documents, for montly product safety team. Record minutes, store documents, and maintain public folder.
• Sales & Service support for documentation, archived manuals, reprinted acknowledgements
• Phone/email support for manuals, order acknowledgements, USBs, literature & safety decals
• Monitor 2x daily Order Acknowledgement Log & inbox, mailing/following up on failed acknowledgements
• Assist with front desk phones when needed
• Help with daily mail when needed
• Order supplies for manuals
• Inventory & supply Canadian safety decals for dryers